FAQs

1. What is Rangdasti?

Rangdasti is a luxury clothing brand specializing in handcrafted and hand-printed kimonos and other apparel. Each piece is designed with meticulous attention to detail and made with high-quality materials.


2. How do I place an order?

To place an order, simply browse our collection, select your desired items, and add them to your cart. Proceed to checkout to complete your purchase.



3. What payment methods do you accept?

We offer the following payment methods:

  • Credit and debit card payments
  • Direct bank transfer
  • Cash on delivery

*Details for bank transfers will be provided during the checkout process.


4. What are your shipping options and costs?

We offer standard and express shipping options. Standard delivery costs Rs. 450 and takes 6-8 working days. Express shipping within Karachi costs Rs. 1000 and takes 1 working day, while express shipping to other cities costs Rs. 1500 and takes 1-2 working days.



5. How can I track my order?

Once your order is shipped, you will receive a confirmation email and SMS with a tracking number and a tracking link. You can track your order on our website too, track order.


6. What is your return and exchange policy?

We accept returns and exchanges within 7 days of delivery. Items must be in their original packaging, with tags attached, and in undamaged condition. Please contact our customer service to initiate a return or exchange.


7. Can I customize a kimono or other clothing item?

Currently, we do not offer customization services for individual orders. However, we continually update our collection with new designs and sizes.


8. How do I care for my Rangdasti clothing?

We recommend hand washing or dry cleaning our handcrafted garments to maintain their quality and longevity. Please refer to the care instructions provided with each product.



9. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service immediately at rangdasti.info@gmail.com. We will work to resolve the issue promptly.


10. Do you ship internationally?

Yes, we offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.


11. How can I contact customer service?

You can reach our customer service team via email at rangdasti.info@gmail.com, Instagram, or WhatsApp at +923343378390. We are here to assist you with any questions or concerns.


12. What if the size I ordered doesn't fit?

If the size you ordered doesn't fit, you can exchange it for a different size within 7 days of delivery. Please refer to our return and exchange policy for more details.


13. Are your products ethically made?

Yes, we are committed to ethical practices and ensure fair wages and working conditions for all our artisans and employees.


14. How can I stay updated on new arrivals and promotions?

You can subscribe to our newsletter and follow us on Instagram for updates on new arrivals, promotions, and exclusive offers.

1. Conceptualization & Design

The journey of an RD article begins with imagination and the brainstorming of unique motifs for our fabric. Our creativity instills soul into our brand, prioritizing uniqueness.

This is why our articles stand out in the market. Each design is meticulously crafted to reflect our commitment to originality and excellence, setting the stage for the premium quality that follows.

2. Color and Chemical Testing

Various color swatches and chemicals are tested based on the fabric type we are using to ensure compatibility. We use only high-quality, environmentally friendly paints and dyes that are long-lasting and offer the best results in screen printing.

3. Screen Preparation

Once the perfect color palette is prepared, the screens get prepped for the most important process: screen printing. Each screen is carefully crafted to ensure precision in transferring the intricate designs onto the fabric.

This step lays the foundation for the beautiful patterns that define our distinctive kimonos.

4. Screen Printing

The design is meticulously printed onto the fabric using traditional methods of screen printing. This process can take up to 48 hours to complete.

Each print is carefully monitored to maintain the highest quality and consistency, requiring immense skill and patience.

This time-consuming step ensures that every piece meets our high standards, making it a true work of art.

5. Cutting

Our master tailor then cuts the printed fabric to the required dimensions, maintaining precision and accuracy. Each cut is precisely made to ensure the best fitting and optimal layout of the design.

This step is crucial for preserving the integrity of the patterns and guaranteeing that every garment drapes beautifully and comfortably.

The attention to detail in this phase ensures that the final product not only looks stunning but also fits perfectly.

6. Embellishment

Before the article undergoes the process of stitching, our team of skilled embroiderers uses a combination of machine and hand-embroidery to enhance the screen-printed motif details. This intricate work adds depth and texture, elevating the design to a new level of sophistication.

7. Stitching

The fabric is then stitched together with great care and attention to detail, ensuring a high-quality product that will last a lifetime.

Our experienced tailors meticulously sew each piece, reinforcing seams and adding finishing touches that enhance durability and elegance.

This crucial step ensures that every garment is not only beautiful but also resilient, embodying the luxury and craftsmanship that define our brand.